Refund Policy Updated on : January 17, 2025

Refund Policy

Clear and Transparent Refund Policy

ThriveTools OPT provides subscription-based services designed to deliver high-quality image optimization. As all features and limits of our plans are transparently outlined before purchase, refunds are not typically provided. This policy ensures consistency and operational stability while allowing us to continue offering exceptional services to all users. However, we understand that certain situations may warrant a refund, and we address these instances below.

Refunds are only issued under exceptional circumstances or when legally required. These include billing errors resulting in overcharges, technical malfunctions caused by ThriveTools OPT that prevent you from accessing services, or instances where consumer protection laws mandate a refund. Refunds are not provided for dissatisfaction after significant use, failure to cancel a subscription before renewal, or violations of our Terms and Conditions that lead to account termination.

To request a refund, you must contact our support team at contact@optimize.thrivetools.io within 7 days of the qualifying issue. Your request must include your account details, transaction ID, and a detailed explanation of the issue. Incomplete or delayed submissions may result in a denial of your request. Refunds will only be processed after a thorough review of your case to confirm eligibility.

If your refund request is approved, the amount will be returned to the original payment method used for the transaction. Refunds are typically processed within 7-10 business days from the date of approval, though this timeframe may vary depending on your bank or payment provider. Please note that refunds will not include transaction fees or taxes unless legally mandated.

  1. ThriveTools OPT does not issue refunds for free or trial plans, as these do not involve a monetary transaction. Additionally, partial refunds or pro-rated adjustments for mid-term cancellations are not provided. By subscribing to our platform, you acknowledge and accept this Refund Policy and agree to adhere to the outlined terms.
  2. In jurisdictions with specific consumer protection laws, refunds will be issued in accordance with those regulations. If you believe your situation qualifies under these laws, please contact our support team with the relevant details. ThriveTools OPT is committed to complying with all applicable legal requirements while protecting the integrity of our platform.
  3. ThriveTools OPT reserves the right to update or modify this Refund Policy at any time without prior notice. It is your responsibility to review this policy periodically. Continued use of our platform indicates your acceptance of the updated terms. For questions or concerns about this Refund Policy, please contact us at contact@optimize.thrivetools.io.

By subscribing to ThriveTools OPT, you confirm that you have read, understood, and accepted this Refund Policy. Refunds will only be considered under the conditions outlined here, and we encourage users to reach out to our support team for assistance if they encounter any issues. Thank you for choosing ThriveTools OPT to power your image optimization needs.

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